Privacy Policy

1. Introduction

This Privacy Policy describes how SentraMed, LLC (“we”, “us”, “our”, or “SentraMed”) collects, uses, and protects information from our business customers. As a registered entity in the United States with international operations, we are committed to transparency and compliance with privacy regulations applicable to Business-to-Business (B2B) relationships.

By using our website SentraMed.com, you agree to the practices described in this policy.

2. B2B Scope and Health Data Disclaimer

SentraMed, LLC operates exclusively as a B2B (Business-to-Business) provider. We do not intentionally collect data from individual consumers, nor do we handle Protected Health Information (PHI), medical records, or personal patient data. Our services are directed at business entities and healthcare professionals in their corporate capacity.

3. Information We Collect

We collect Personal Data related to professional and business contacts, such as:

Identifiers: Name, job title, corporate email address, and phone number.
Company Information: Legal entity name, business address, tax IDs for import/export purposes, and contact details.
Transaction Data: Information regarding inquiries, quotes, purchase orders, and international wire transfers.
Digital Activity: IP address, device identifiers, and browsing data through the use of cookies.

4. How We Use Your Information

We use your data for the following legitimate business purposes:

To manage and process international purchase orders and import logistics.
To maintain direct communication regarding order status and technical support.
Marketing and Communications: To send bulk emails regarding new products, industry updates, and offers.
Advertising and Retargeting: We use third-party technologies (such as tracking pixels) to display relevant advertisements to users who have previously visited our website.

5. Payments and Security

Payments: Currently, SentraMed does not process payments directly through the website. All transactions are conducted via international wire transfers. We do not request or store credit card numbers on our servers.

Data Security: We implement industry-grade security measures, including SSL certificates provided by Cloudflare, to encrypt data traffic and protect the integrity of information submitted through our platform.

6. Third-Party Disclosure

We may share your information with:

Service Providers: Bulk email platforms, web analytics tools, and advertising networks (for retargeting purposes).
Logistics Partners: Freight forwarders and customs brokers necessary for the importation of products to your country.
Legal Compliance: U.S. government authorities or destination country authorities if required by law for export/import processes.

7. Data Retention

SentraMed, LLC will maintain your personal data indefinitely or for the maximum period permitted by applicable commercial and tax laws, in order to maintain a historical record of transactions and facilitate ongoing business relationships.

8. Your Privacy Choices

Marketing: You may opt-out of receiving bulk emails at any time by clicking the "Unsubscribe" link in our communications or by emailing support@sentramed.com.

Cookies: You can set your browser to refuse cookies; however, this may affect your user experience and our retargeting capabilities.

9. International Data Transfers

As a U.S.-registered company selling internationally, the information collected may be transferred to and processed on servers located in the United States, where data protection laws may differ from those in your country of residence.

10. Contact Us

If you have questions regarding this statement or the handling of your data, please contact us at:

Email: support@sentramed.com
Web: SentraMed.com